GivingPages: Frequently Asked Questions
 

General GivingPages Questions

What are GivingPages?
GivingPages are a new feature at CanadaHelps, which enables people to raise money online for the charities they support, with personalized fundraising pages. Our GivingPages are an easy way for fundraisers to reach out to people and make it easy for those people to donate.
Does it cost me anything to use GivingPages?
No. CanadaHelps assesses a transaction fee of 3.9% from each donation to cover the costs of accepting credit cards online and processing the donations for the charities. Donations to charities that aren’t registered for Electronic Funds Transfer (EFT) of donations are assessed an additional 1% (for a total of 4.9% per transaction). Our fees are very cost-effective for charities that choose to fundraise online. By using CanadaHelps, you save the charity the time and cost of tax receipting, collecting cheques or cash, printing and mailing letters, and creating their own in-house online e-commerce system for accepting online donations.
What kind of GivingPages can I create?
You can create GivingPages for almost any event or milestone! We have templates for wedding “registries”, birthdays, memorial pages, sporting events, and more.
How do I create GivingPages?
To set up your own GivingPages, you need to have a GivingPages user account or a MyCanadaHelps account. Once logged in, you can create and manage your GivingPage in your secure administration area.
How do I find a GivingPage to donate to?
Just use our search area to locate the GivingPage you want to give to. You can search by the page creator’s name, or browse for pages by category.
How do I let my supporters know about my GivingPage?
Once you have created your GivingPage, you are given a custom URL that will bring donors to your GivingPage. You can use your own email software to send a message to your friends, family and supporters, or you can use our emailing tool. You can also link the URL to your website, blog page, or signature file.
How does the charity(ies) I choose get the money?
Payment is sent to charities in batches, either weekly or monthly, depending on our set-up with the charity. Donations that are disbursed weekly by EFT are assessed a 3.9% transaction fee. Donations to charities that aren’t registered for Electronic Funds Transfer (EFT) receive cheques monthly and are assessed an additional 1% (for a total of 4.9% per transaction).
Who gets the tax receipt? How does it get sent?
Donors get the tax receipt, and they are emailed once payment has been made. They are sent by email as secure PDFs, and will require that the donor have Adobe Reader installed.

If we have not answered your question, please contact us.

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