We’re happy to announce that CanadaHelps now offers Live Chat support!
Simply sign into your account, click on “Chat with us” at the bottom right-hand corner of the screen, and a chat window will open, where our Charity and Donor Relations team will be happy to assist with anything you need.
Our Live Chat service is available in English (French service coming soon) from Monday to Friday between 9am to 5pm ET, with extended hours during the end-of-year busy season. We are closed on Canadian statutory holidays.
For after-hours assistance, you can use the “Submit your question” option upon signing in, and one of our associates will respond to you as soon as possible.