We are the people who are here, day or night, 24/7, to answer the calls from those who are reaching out for help. Callers may have simple questions. Or they may be in crisis. Either way, with 181 volunteers answering nearly 40,000 calls a year, we provide an integral, important and vital service in the community.

At any given time of day or night, people out there require our help. Whether they’re depressed, lonely, overwhelmed or so distraught they’re contemplating suicide, they will find a supportive and caring person at our end of the line. People of all ages, races, genders and social-economic groups call our confidential service.

Patient, understanding and giving, Distress Centre volunteers are trained to listen, talk through concerns or provide community resource information.  In other words, whatever is needed, our volunteers are there.

What else do we do?  We provide training for other community groups. Our renowned trainers provide training on diverse topics.

The Distress Centre of Ottawa & Region is a 24/7 support & crisis line service, providing a place for people to call when they need to talk.

Centre de détresse d' Ottawa et de la région est un service support 24/7 et crise ligne  pour les gens à appeler quand ils besoin de parler.

BN: 108079815RR0001

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