{"id":56256,"date":"2025-10-06T15:17:45","date_gmt":"2025-10-06T19:17:45","guid":{"rendered":"https:\/\/www.canadahelps.org\/?page_id=56256"},"modified":"2026-09-02T12:20:54","modified_gmt":"2026-09-02T16:20:54","slug":"taking-control-donor-experience","status":"publish","type":"page","link":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/","title":{"rendered":"Taking Control Donor Experience"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":30,"featured_media":0,"parent":55981,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-b2b-webinar.php","meta":{"_acf_changed":false,"footnotes":""},"b2b_story_sector":[],"webinar_tag":[1708],"class_list":["post-56256","page","type-page","status-publish","hentry"],"acf":{"meta_description":"","use_toc_layout":false,"additional_body_css_classes":"","blogs_posts_item":false,"row_settings":false,"hide_page_title":false,"insert_spotlight_boxes":false,"use_biography_grid":false,"webinar_headline":"Taking Control of the Donor Experience: From Start To Finish","webinar_date":"2023-07-20","webinar_copy":"<p>When was the last time you reviewed the donor experience at your charity? The donor experience doesn\u2019t end when a supporter donates and can make the difference between a one-time donor and a lifetime supporter. Take the time to re-examine the donor experience at your charity to make sure it is brand aligned, efficient and bringing in the maximum amount of donations. Learn how CanadaHelps Donation Forms can help you to easily improve your donor experience.<\/p>\n","webinar_youtube_url":"https:\/\/youtu.be\/w2xpjmzLr70?si=bBMAToFtIo4xzUwP","webinar_card_image":{"ID":56364,"id":56364,"title":"20251009_mkt_564","filename":"20251009_mkt_564.png","filesize":41986,"url":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","link":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/attachment\/20251009_mkt_564\/","alt":"","author":"30","description":"","caption":"","name":"20251009_mkt_564","status":"inherit","uploaded_to":56256,"date":"2025-10-09 17:56:48","modified":"2026-09-02 16:20:54","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.canadahelps.org\/wp-includes\/images\/media\/default.png","width":600,"height":300,"sizes":{"thumbnail":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564-300x150.png","medium-width":300,"medium-height":150,"medium_large":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","medium_large-width":600,"medium_large-height":300,"large":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","large-width":600,"large-height":300,"1536x1536":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","1536x1536-width":600,"1536x1536-height":300,"2048x2048":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","2048x2048-width":600,"2048x2048-height":300,"gform-image-choice-sm":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":150,"gform-image-choice-md":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","gform-image-choice-md-width":400,"gform-image-choice-md-height":200,"gform-image-choice-lg":"https:\/\/www.canadahelps.org\/media\/20251009_mkt_564.png","gform-image-choice-lg-width":600,"gform-image-choice-lg-height":300}},"webinar_tags":[1708],"webinar_show_resources":true,"webinar_resources":[{"label":"Download Slide Deck","url":"https:\/\/cdn-ch-prod-bqhwa0ewbpg6eyc2.z01.azurefd.net\/prod-static\/pdf\/2023-07-20_Taking_Control_of_the_Donor_Experience.pdf","new_tab":true}],"webinar_speakers":[{"name":"Lucas Froese","title":"Senior Manager, Charity Engagement \u2013 Eastern Canada in Charity Engagement","photo":{"ID":46665,"id":46665,"title":"20220615_Lucas_F","filename":"20220615_Lucas_F.png","filesize":177248,"url":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","link":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/fundraising-tips-givingtuesday\/attachment\/20220615_lucas_f\/","alt":"","author":"30","description":"","caption":"","name":"20220615_lucas_f","status":"inherit","uploaded_to":56559,"date":"2022-06-15 14:59:29","modified":"2026-09-02 15:22:25","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.canadahelps.org\/wp-includes\/images\/media\/default.png","width":360,"height":360,"sizes":{"thumbnail":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","medium_large-width":360,"medium_large-height":360,"large":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","large-width":360,"large-height":360,"1536x1536":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","1536x1536-width":360,"1536x1536-height":360,"2048x2048":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","2048x2048-width":360,"2048x2048-height":360,"gform-image-choice-sm":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":300,"gform-image-choice-md":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","gform-image-choice-md-width":360,"gform-image-choice-md-height":360,"gform-image-choice-lg":"https:\/\/www.canadahelps.org\/media\/20220615_Lucas_F.png","gform-image-choice-lg-width":360,"gform-image-choice-lg-height":360}},"bio":""}],"webinar_takeaways":[{"text":"What is the donor experience and why is it important?"},{"text":"What are the best practices in donor experience?"},{"text":"How you can improve the donor experience with CanadaHelps Donation Forms?"},{"text":"And more"}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Taking Control Donor Experience | CanadaHelps - Donate to any charity in Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Taking Control Donor Experience | CanadaHelps - Donate to any charity in Canada\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"CanadaHelps - Donate to any charity in Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-02T16:20:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/resources\\\/webinars\\\/taking-control-donor-experience\\\/\",\"url\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/resources\\\/webinars\\\/taking-control-donor-experience\\\/\",\"name\":\"Taking Control Donor Experience | CanadaHelps - Donate to any charity in Canada\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/#website\"},\"datePublished\":\"2025-10-06T19:17:45+00:00\",\"dateModified\":\"2026-09-02T16:20:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/resources\\\/webinars\\\/taking-control-donor-experience\\\/#breadcrumb\"},\"inLanguage\":\"fr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/resources\\\/webinars\\\/taking-control-donor-experience\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/resources\\\/webinars\\\/taking-control-donor-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"For Charities\",\"item\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Resources\",\"item\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Webinars\",\"item\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/forcharities\\\/resources\\\/webinars\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Taking Control Donor Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/\",\"name\":\"CanadaHelps - Donate to any charity in Canada\",\"description\":\"Giving Made Simple\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/#organization\",\"name\":\"CanadaHelps\",\"url\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr\",\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.canadahelps.org\\\/media\\\/canadahelps-en.jpg\",\"contentUrl\":\"https:\\\/\\\/www.canadahelps.org\\\/media\\\/canadahelps-en.jpg\",\"width\":131,\"height\":72,\"caption\":\"CanadaHelps\"},\"image\":{\"@id\":\"https:\\\/\\\/www.canadahelps.org\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Taking Control Donor Experience | CanadaHelps - Donate to any charity in Canada","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/","og_locale":"fr_FR","og_type":"article","og_title":"Taking Control Donor Experience | CanadaHelps - Donate to any charity in Canada","og_url":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/","og_site_name":"CanadaHelps - Donate to any charity in Canada","article_modified_time":"2026-09-02T16:20:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/","url":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/","name":"Taking Control Donor Experience | CanadaHelps - Donate to any charity in Canada","isPartOf":{"@id":"https:\/\/www.canadahelps.org\/fr\/#website"},"datePublished":"2025-10-06T19:17:45+00:00","dateModified":"2026-09-02T16:20:54+00:00","breadcrumb":{"@id":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/#breadcrumb"},"inLanguage":"fr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/taking-control-donor-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.canadahelps.org\/fr\/"},{"@type":"ListItem","position":2,"name":"For Charities","item":"https:\/\/www.canadahelps.org\/fr\/forcharities\/"},{"@type":"ListItem","position":3,"name":"Resources","item":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/"},{"@type":"ListItem","position":4,"name":"Webinars","item":"https:\/\/www.canadahelps.org\/fr\/forcharities\/resources\/webinars\/"},{"@type":"ListItem","position":5,"name":"Taking Control Donor Experience"}]},{"@type":"WebSite","@id":"https:\/\/www.canadahelps.org\/fr\/#website","url":"https:\/\/www.canadahelps.org\/fr\/","name":"CanadaHelps - Donate to any charity in Canada","description":"Giving Made Simple","publisher":{"@id":"https:\/\/www.canadahelps.org\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.canadahelps.org\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr"},{"@type":"Organization","@id":"https:\/\/www.canadahelps.org\/fr\/#organization","name":"CanadaHelps","url":"https:\/\/www.canadahelps.org\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr","@id":"https:\/\/www.canadahelps.org\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.canadahelps.org\/media\/canadahelps-en.jpg","contentUrl":"https:\/\/www.canadahelps.org\/media\/canadahelps-en.jpg","width":131,"height":72,"caption":"CanadaHelps"},"image":{"@id":"https:\/\/www.canadahelps.org\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/pages\/56256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/comments?post=56256"}],"version-history":[{"count":5,"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/pages\/56256\/revisions"}],"predecessor-version":[{"id":59610,"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/pages\/56256\/revisions\/59610"}],"up":[{"embeddable":true,"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/pages\/55981"}],"wp:attachment":[{"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/media?parent=56256"}],"wp:term":[{"taxonomy":"b2b_story_sector","embeddable":true,"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/b2b_story_sector?post=56256"},{"taxonomy":"webinar_tag","embeddable":true,"href":"https:\/\/www.canadahelps.org\/fr\/wp-json\/wp\/v2\/webinar_tag?post=56256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}