About Us

Family Service Toronto (FST) collaborates with individuals, families and communities to create lasting, measurable improvements in their health and well-being.

We achieve this through counselling, education, social action, advocacy and community development. We work with many partners to advance a vibrant community services sector.

Each year our programs serve more than 13,000 people. They cope with everything from depression to family violence. They may struggle with their sexual orientation or relationship problems. They may deal with the stress of a job loss or settlement in their new country Canada. Many of our clients live with developmental disabilities. We serve hundreds of seniors who wish to stay active and connected when growing older. 

FST is an anchor agency of United Way Toronto & York Region. 

Our vision

Family Service Toronto envisions a city in which individuals, families and communities are resilient and thriving.

Our values

We are committed to:

• grounding our work in the lived experience of clients and the community
• celebrating diversity, pursuing equity and practising inclusion
• excellence.

Our definition of "family"

Our name begins with "family." We understand it to mean: Two or more people, whether living together or apart, related by blood, marriage, adoption or commitment to care for one another.