Our Mission, Vision & Values

Rowan House Society provides crisis intervention, long-term support, and preventative education to break the cycle of domestic abuse in our communities. In doing so, we work to fulfill our vision: We aspire to compassionately erase domestic violence and abuse.

Rowan House staff and volunteers take into account an understanding of trauma in all aspects of service delivery and work to prevent the re-traumatization of the individuals in our care.

We do this through various supports and services within our seven core programs:

• 24-hour Support Line
• Emergency Shelter
• Children’s Program
• Preventative Education Program
• Outreach Support Program
• Legal Resource Navigator Program
• Safe at Home Program

Integrity, courage, honor, action-oriented, nurture, growth, and excellence core values of Rowan House.

Rowan House Programs & Services

The 24-hour Support Line provides telephone and texting responses to all individuals seeking crisis support through safety planning, information or navigation to the program or supports that best suit their needs. The 24-hour Support Line is available in multiple languages through CanTalk.

The Emergency Shelter is a short-term (30-day) stay intended to provide a safe, supportive environment for women, with or without children, who have left violent and abusive situations and need a safe place or emergency housing.

The Children’s Program offers specialized programming for children that focuses on building self-esteem and developing coping skills for managing anxiety. Caregivers are encouraged to be a part of their child’s learning by utilizing the structure in the Child Care Center where staff can assist in modelling healthy relationships, positive interactions, and child-centered play to facilitate a healthy parent-child attachment. Additionally, the Children’s Program provides Parenting Groups to discuss parenting and the impacts of domestic violence and abuse. 

The Outreach Support Program is designed to address and meet the needs of all individuals (regardless of race, cultural or spiritual background, gender identity or sexual orientation) affected by violence and abuse through one-to-one contact and support in a community setting.

The Legal Resource Navigator Program offers information and support to assist individuals in developing a better understanding of family law matters and protection orders, while ensuring individuals are provided with wraparound support.

The Preventative Education Program strives to break the cycle of abuse by providing Healthy Relationships groups for women, education, and awareness for youth in schools, as well as presentations for the public.

The Safe at Home Program is designed to be an alternative approach to helping families experiencing domestic violence and abuse.  The Safe at Home Outreach Worker provides support to the individual that is using domestic violence and abuse by providing one to one support, group sessions and an option to access a "cool down" approach. 

Space inquiries, emotional support or help with safety planning can be found 24-7 by calling or texting our 24-Hour Support Line – 403-652-3311.