Concerned Friends has a mission to advance the health and well-being of those living in long-term care homes across Ontario. 

WHAT WE HAVE DONE

Over the course of the last four decades, Concerned Friends has been an instrumental part of mobilizing the public and the government to recognize the changing needs of Long Term Care residents, advocate for necessary reform, and demand accountability. A central component of the work that Concerned Friends does is in amplifying the voices of residents and their families toward systemic change that improves standards and quality of care. We have made numerous submissions to raise and broaden the scope of minimum legislative quality standards for long-term care facilities.

Through our Wayfinding Program, we have helped hundreds of Ontario seniors and their families navigate the long-term care system and find information and resources to address their issues, complaints and needs. We continue to hold space for individuals and families to process, find hope and feel resourced and empowered to take next steps on behalf of those in care. 

WHAT WE ARE WORKING TOWARD

Our vision is a system where individuals living in long-term care homes have access to health and support services that best meet their diverse needs; where every person has a voice that is heard and rights that are respected. 

Those being served should feel safe, cared for and part of a vibrant inclusive community.  

There will always be a need for long-term care homes. As our population ages, that need will continue to grow.