Registered Name: Distress Centre Calgary
Business Number: 107021024RR0001
About This Charity
Distress Centre Calgary (DCC) ensures everyone has a place to turn to in a time of crisis by providing 24 hour crisis support, professional counselling and 211 referrals - all at no cost.
It's not up to us to define what the crisis is--it's different for everyone. We don't judge. We're here to listen and connect you with the help you need.
Our Mission: Provide compassionate, accessible crisis support that enhances the health, well-being and resiliency of individuals in distress.
Vision: Everyone is heard.
Our Values: Accessibility, collaboration, compassion, excellence, inclusivity, innovation, leadership, partnerships, respect, and volunteerism.
OUR CRISIS SERVICES
24/7 Support | All calls to our crisis line at 403-266-HELP (4357) are confidential. Calls are responded to by over 230 highly trained volunteers supported by professional staff.
Online Support | For those who are not comfortable calling, we have online chat and email support on www.distresscentre.com. Every evening from 5pm -10pm our volunteers are available to provide help in ways that are comfortable and safe for those seeking support and information.
Counselling | Short term professional crisis counseling is offered to individuals, couples, families and groups, at no cost.
1-800-SUICIDE | Toll Free in Southern Alberta.
ConnecTeen | ConnecTeen is Distress Centre’s youth peer support service offering youth a choice in how to connect with help – by phone 24/7 at 403-264-TEEN (8336) or through evening online chat, texting or email at www.CalgaryConnecTeen.com. The youth texting program is the first program of its kind in Canada.
211 | This 3 digit number provides access to a full range of community, social, government and health programs in Calgary and area. The multilingual service is offered 24/7, in over 200 languages, at no cost to the caller.
What People Are Saying
"On October 22, 2004 I felt I could not keep going. The sadness was all-encompassing. Thankfully I called Distress Centre's 24-Hour crisis line. The call saved my life. For the first time, I felt that someone really understood and cared. If I had not made that call I would not be here today."
— Lee Horbachewski, Former Caller and Community Partner
"Distress Centre is the only place I know where you can always find a room filled with down-to-earth, modest, everyday heroes."
— Vivian C., Distress Centre Volunteer
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