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Findhelp Information Services

Registered Name: FINDHELP INFORMATION SERVICES

Business No: 118870666RR0001

Findhelp Information Services

about

Our Vision: People connected. Communities strengthened.

Our Mission: We create connections and solutions to build strong and equitable communities.

We act as a ‘front door’ to the complex system of human, social and health services (including crisis response) through multilingual 211 services and specialty lines.

We provide public access to information and community and social services through helplines, web directories, and specialized tools and training to navigate people towards the support they are seeking.

Values:

We are intentional about what we do, why we do it, who we do it with, and who we do it for 

Collaboration

We can achieve more together than apart

Equity

Enable progress towards equity and social justice in all that we do

Excellence

Boldly aspire towards maximum impact, exceeding expectations in all that we do

Innovation

Ongoing learning and improvement. Being creative and agile amplifies our outcomes

Integrity

Living our values in actions, decisions and accountabilities

People

Those we support and their communities. Those who support us. Those that provide support

About Findhelp Information Services

Findhelp Information Services, a United Way member agency, is a community-based non-profit agency that has served the community for over 60 years by providing information and referral services for those in need in our community. Findhelp is acknowledged as a leader in Information and Referral Services (I&R). In May 2002 Findhelp became one of only 11 organizations in all of North America and the first agency in Canada to receive accreditation by InformUSA (formerly Alliance of Information and Referral System)

On June 13, 2002 Findhelp and the United Way launched the first 211-service in Canada. 211Toronto.ca is an online database partner-ed with the 211 Toronto telephone service, which provides one central source of information, up-dated daily, on social services available to the community delivered by trained, multi-lingual Information and Referral specialists, 24-hours a day, 7 days a week.

REGISTERED CHARITY ADDRESS

1 St. Clair Ave. West,

Suite 1000

TORONTO, ON, M4V 1K6

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