Business Number: 118968353RR0001


To be a vibrant, evolving hub, connecting people to community to inspire meaningful change.


Through information services and opportunities, we build capacity in individuals and organizations to empower our community to be strong and engaged.


  • Meaningful participation – is the ultimate outcome we work to achieve through all of our programs and services.

  • Respect & dignity – is guaranteed to all of our clients, staff and volunteers.

  • Inclusion – to eliminate barriers so that all people can access what they need and participate in their communities.

  • Partnership – to strengthen our work and impact through collaboration.

  • Innovation & relevance – to stay at the forefront of community change and creatively work to engage people in their communities.


  • Financial sustainability – to minimize risk, improve financial stability and provide security for staff, clients and programs.

  • Accountability, diligence and transparency – to our members and community at large.

  • Adapting to needs – to maintain organizational relevance and continue to have impact in what we do.

  • Building capacity – of people and organizations to grow a stronger and more empowered community.

  • Measurable impact – to prove our worth and demonstrate value in what we do in our community.

  • Equity – to ensure that all clients, staff and volunteers are provided with the resources, environment and treatment that is equitable and fair.  

About Our Charity

Information Orillia is a vital community hub that connects people with the services they need to improve their quality of life and create meaningful opportunities for community engagement.

We have proudly provided services to the communities of Orillia, Rama First Nation, and the townships of Oro-Medonte, Ramara, and Severn, since 1969.  

Information Orillia is a member of Inform Ontario and the Community Information Online Consortium (CIOC), and data provider to Ontario 211. We are also a recognized volunteer centre and member of Volunteer Canada and the Ontario Volunteer Centre Network and Volunteer Canada.

We collect high quality community information for public use relating to all aspects of community development, including health and social services; arts, culture and recreation; clubs, groups and organizations; as well as government services and other relevant information. We also publish listings like our Handy Numbers, and Holiday Cheer list, and contribute information to local publications. Additionally, we create specialized online directories for groups or service sectors, like business, arts or local food.

In March and April, Information Orillia coordinates volunteers to offer a free income tax clinic for people with low income--particularly for seniors, people with disabilities, single parents, and students. In 2014, Information Orillia processed 580 individual income taxes through this program.

Information Orillia has facilitated the ChangeTheWorld Ontario Youth Volunteer Challenge for the past four years. We have successfully engaged over 700 students in more than 3000 community volunteer hours. Our youth programs are an important way to help youth find meaningful volunteer opportunities, gain valuable skills and make a difference in their communities. In 2012, Information Orillia was recognized by the Ministry of Citizenship and Immigration and the Ontario Volunteer Centre Network for our innovation in youth engagement and community partnership for our Tables By Teens project. Tables By Teens is an annual fundraiser that brings over 40 youth together to build picnic tables which are sold in the community to support Information Orillia programming.

Through our information and volunteer services, we build capacity in the non-profit and charitable sector by supporting the transmission of program and service information throughout the community, facilitating learning and networking opportunities, and providing resources and recruitment support for volunteer management. As an organization connected to all other organizations, we help make the connections between people, services and opportunities in the community.

Find Out More About This Charity


c/o Orillia Public Library


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