Tel-Aide Montréal
Registered Name: Tel-aide Montréal
Business No: 105164800RR0001
This organization is designated by Canada Revenue Agency (CRA) as a registered charity. They comply with the CRA's requirements and have been issued a charitable registration number.
This charity is fully set up with CanadaHelps, allowing for faster donation processing and access to more features
In recent years, the rate of psychological distress has drastically increased and our community needs our free helpline more than ever.
Our Mission
We are a telephone listening centre founded in 1971 – the first in Quebec. Tel-Aide Montréal’s mission is to offer a free, anonymous and confidential telephone hotline in French and English to people particularly in distress in the Montreal area, some of whom suffer from mental health problems or need to be listened to. Our service is accessible to everyone who suffers from loneliness or stress, who are emotionally distressed or angry, or who simply need to confide in someone who will listen without judgement.
About Us
Our role: to lend an understanding and welcoming ear.
Our present-day society creates numerous conditions for psychological suffering that can lead to mental health problems, violent behavior or suicide.
By providing respectful, empathetic and non-judgmental listening, Tel-Aide Montréal’s volunteer listeners allow all those who need to talk to express themselves in complete confidence and facilitate the callers’ process of finding personal solutions.
The gift of listening
At the heart of Tel-Aide Montréal’s mission is the generous commitment of its volunteers. Up to now, more than 4,000 trained volunteers have provided a caring ear to those who call our service.
Listening, not just hearing
Tel-Aide Montréal’s volunteers follow a thorough training program based on the principles of active listening, inspired by American psychotherapist Carl Rogers (1902-1987). Respect, empathy and authenticity are the three key concepts of active listening.
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