Business Number: 107965691RR0001


Our Mission

The Denise House exists to provide a safe, supportive and inclusive environment to abused women and their children in Durham Region and strives to provide integrated, anti-racist, anti-oppression services to empower the diversity of all women to choose their own future. The Denise House further exists to educate the public at large about issues resulting from the abuse, oppression and discrimination of women and their children.

Our Vision

Women and their children overcoming oppression and abuse to choose their own future.

Our Values

Safety – We believe that women and children fleeing domestic abuse have the right to a safe, compassionate, inclusive and respectful environment where they can begin their journey towards healing and wholeness.

Empowerment – We believe in and support the right of every woman served by The Denise House to choose her path. We advocate with and for those we serve, by providing culturally-competent counseling and support services in a non-judgmental environment while respecting the dignity and personal integrity of our clients, volunteers, staff, and other stakeholders.

Community – We believe in and support a nourishing healthy community working collectively and cooperatively to address issues of violence, poverty, oppression and abuse. We believe that key components to creating such a community involve a range of public education and awareness and activities, and developing and fostering collaborative partnerships with organizations and individuals.

Accountability – The Denise House is accountable to the women and children it serves, its staff and volunteers, its partners and funders, and to the community in which it provides services. This accountability includes, but is not limited to, preservation of client confidentiality; transparency of financial and governance activity; provision of a safe living and working environment for its clients, volunteers, and staff; and The Denise House’s response to current and emerging community needs.

About Our Charity

24 Hour Support and Crisis Line – Counsellors are available 24 hours a day

Call: 905-728-7311

Toll Free: 1-800-263-3725

 Call if:

  • You want to talk to a counsellor anytime of the day or night
  • You have questions or would like to talk to someone about your options, even if you aren’t planning to stay at The Denise House
  • You want immediate support and assistance to deal with a dangerous situation – assistance calling 911
  • You feel that you and your children are ready to leave and wish to go to a safe place

Services Include:

  • Secure Emergency Shelter for women and children fleeing abuse of any kind (whether physical, emotional, sexual or financial) 24 hours a day, 365 days a year
  • Confidential 24 hour crisis and supportive assistance by telephone or in person at the shelter
  • Emergency transportation to the shelter
  • Food, clothing and basic personal necessities
  • Supportive counselling for women; safety planning; goal planning
  • Children’s Program staff to support your children
  • Help finding community resources and supports
  • Legal and court support referrals and information about your rights
  • Assistance with Special Priority for rent geared to income housing
  • Language interpretation can be arranged with notice

Crisis Counselling and Transitional Support

24 Hour Support & Crisis Line: 1-800-263-3725

 Support and Crisis Counselling

We listen to and support women who are living in – or wondering about leaving – an abusive relationship. We offer counselling to support women to establish their violence-free lives.

 Call if:

  • You are unsure if your relationship is healthy
  • You are wondering what to do or what can be done
  • You would like to create a safety plan for you and your family
  • You are looking for counselling to understand the effects of abuse
  • You want support for referrals for legal and court appointments
  • You would like counsellors to provide more information and referrals to other community and social services

Counsellors are available by appointment during office hours.

Our Confidential Services Include:

  • Crisis counselling – by phone or in person
  • Help with accessing emergency accommodations
  • Emergency transportation to safety
  • Planning for safety and/or change
  • Housing search support
  • Referrals to job training, education, counselling
  • Accompaniment to appointments

 Community Child and Youth Worker

The Community Child and Youth Worker is available to support children and youth ages 5-18 through issues of family change, recognizing healthy and unhealthy relationships, positive ways to express their feelings, healthy ways to release and overcome feelings of anger as well as building positive self- esteem.

The Community Child and Youth Worker will assess and offer group opportunities as well as individual support according to the needs of each child/youth.

One of the groups offered is The Mom and Me Program, which is designed for children ages 5-14, along with their moms, who would like to participate in a supportive group environment, learning tools and techniques to move forward in a life free from violence.

The other group offered is a week long summer camp for current or past clients, giving them the opportunity to build positive peer relationships and social skills.

The Community Child and Youth worker is also available to provide education in the form of speaking engagements around the issues of family violence, healthy relationships and woman abuse.


Find Out More About This Charity

King Stevenson Postal Outlet

P.O. Box 30560

Oshawa, ON , L1J 8L8

Visit our Web Site