Have Questions? We’re happy to help.

For the quickest answers, check our FAQs. If you haven’t found your answer on our site, just use the web / email support form below to get in touch with us, and someone from our Charity and Donor Relations team will assist with your inquiry.

For questions about registering your charity, please email us at registrations@canadahelps.org. For partnership or corporate inquiries, email partners@canadahelps.org. For all other inquiries, please reach us at info@canadahelps.org.

Web / Email Support

To ensure we direct your question to the appropriate area in a timely fashion, please complete the below form to communicate with us. To help us route your email to the correct person, please complete the form in full.

We are in compliance with the accessibility laws of Ontario. If you wish to send feedback to CanadaHelps on our services, or in regards to accessibility laws of Ontario, please contact us by phone, email, or lettermail.


 Hours of Operation

9:00 AM to 5:00 PM (Eastern)
Monday through Friday
Closed on Canadian statutory holidays.




  • (416) 628-6948 (Toronto Area)
  • (877) 755-1595 (toll-free in North America)


(888) 787-4264

 Mailing Address

355 Adelaide Street West,                 Ground Floor.
Toronto, ON
M5V 1S2

 Social Media