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Hours of Operation
9:00 AM to 5:00 PM*
Monday through Friday
*All times are Eastern Standard Time
Closed on Canadian statutory holidays.
- (416) 628-6948 (Toronto Area)
- (877) 755-1595 (toll-free in North America)
186 Spadina Avenue
Handling of Complaints:
CanadaHelps is committed to handling complaints from our clients and stakeholders in a timely, effective, responsible, and consistent manner. CanadaHelps will make every reasonable effort to ensure that all complaints are treated fairly, professionally, and with respect. If you have a complaint, please send it in writing to firstname.lastname@example.org or at our mailing address with the following information:
- Date of incident
- Your name
- Nature of the complaint and the circumstances
- Name of the person who is the subject of the complaint
- The product or the services which are subject of the complaint