Have Questions? We’re happy to help.
For the quickest answers, check our FAQs. If you haven’t found your answer on our site, just use the web / email support form below to get in touch with us, and someone from our Charity and Donor Relations team will assist with your inquiry.
For questions about registering your charity, please email us at firstname.lastname@example.org. For partnership or corporate inquiries, email email@example.com. For all other inquiries, please reach us at firstname.lastname@example.org.
Web / Email Support
To ensure we direct your question to the appropriate area in a timely fashion, please complete the below form to communicate with us. To help us route your email to the correct person, please complete the form in full.
Please note that you will be contacting CanadaHelps. If you wish to reach a particular charity, please contact them directly.
Please allow us 2-3 business days to respond. During our peak times, Holidays and Tax Season, the response time may be increased due to a higher volume of cases.
Hours of Operation
9:00 AM to 5:00 PM (Eastern)
Monday through Friday
Closed on Canadian statutory holidays.
- (416) 628-6948 (Toronto Area)
- (877) 755-1595 (toll-free in North America)
403 – 179 John Street