Contact Us
Have Questions? We’re happy to help.
Save yourself a call or email. Visit our Frequently Asked Questions – they’re always available, easy to search and will answer nearly any question you can think of.
Help for Charities Help for Donors
Still have a question or want to submit a request?
If you are a charity, fundraiser or donor, please use the form below and it will help us make sure your question reaches the right person!
For partnership or corporate inquires, email us at partners@canadahelps.org.
Email Support:
Hours of Operation
9:00 AM to 8:00 PM*
Monday through Friday
*All times are Eastern Standard Time
Closed on Canadian statutory holidays.
Phone
- (416) 628-6948 (Toronto Area)
- (877) 755-1595 (toll-free in North America)
Fax
(888) 787-4264
Mailing Address
186 Spadina Avenue
Units 1‑5
Toronto, ON
M5T 3B2
Social Media
Handling of Complaints:
CanadaHelps is committed to handling complaints from our clients and stakeholders in a timely, effective, responsible, and consistent manner. CanadaHelps will make every reasonable effort to ensure that all complaints are treated fairly, professionally, and with respect. If you have a complaint, please send it in writing to info@canadahelps.org or at our mailing address with the following information:
- Date of incident
- Your name
- Nature of the complaint and the circumstances
- Name of the person who is the subject of the complaint
- The product or the services which are subject of the complaint