Have Questions? We’re here to help.
If you are a charity, fundraiser or donor, please reach out to us at email@example.com and we will make sure your question reaches the right person!
Hours of Operation
Monday – Friday
9:00 AM to 8:00 PM Eastern Time
Closed on Canadian statutory holidays.
- (416) 628-6948 (Toronto Area)
- (877) 755-1595 (toll-free in North America)
186 Spadina Avenue
Handling of Complaints:
CanadaHelps is committed to handling complaints from our clients and stakeholders in a timely, effective, responsible, and consistent manner. CanadaHelps will make every reasonable effort to ensure that all complaints are treated fairly, professionally, and with respect. If you have a complaint, please send it in writing to firstname.lastname@example.org or at our mailing address with the following information:
- Date of incident
- Your name
- Nature of the complaint and the circumstances
- Name of the person who is the subject of the complaint
- The product or the services which are subject of the complaint