West Neighbourhood House (West NH) has been a multi-service neighbourhood centre serving all age groups in downtown west Toronto since 1912. The mission of West NH is to enable less­ advantaged individuals, families and groups in the community to gain greater control over their lives and within their community. We work with people living on a low-income, newcomers, Indigenous peoples, people who are homeless or underhoused, job seekers, and women experiencing violence. While the core of our work is programs and services, West NH also works upstream on poverty reduction, housing, and the determinants of health through social policy, research with partners and community organizing to achieve our mission.