WINS’ free goods program sees massive increase in calls due to job layoffs and temporary closures throughout the Calgary area
WINS is currently experiencing a large increase in calls for service and resources due to the ongoing COVID-19 pandemic. WINS programs remain operational, providing support over the phone in response to a 70% increase in demand by clients and implementing a no-contact protocol for the provision of free goods. WINS is working closely with its shelter partners and the Calgary Food Bank to ensure vulnerable people get the support they need.
WINS is seeing a longer-term demand from Calgarians to access its programs and services throughout the COVID-19 crisis. We anticipate we will continue to see a great need from our most vulnerable, as well as those who may have recently experienced a layoff and need to keep their families safe. Without our usual retail earning, WINS is operating with a severe deficit to keep its critical programs in place for the families who need them.
WINS is constantly monitoring the ongoing global health situation and will update its plan and procedures as necessary, based on recommendations from Alberta Health Services. Their resource centre and staff are available for assistance by phone at (403) 255-5102 ext. 226.
WINS would like to thank its partners, sponsors and the community for their ongoing support as the community works together to support those most vulnerable.