Careers at CanadaHelps
See Open PositionsWe Are Leaders in the Digital Sector
Ready for a rewarding career at the unique intersection of tech and social good?
Every day your work will make an impact that matters.
You’ll thrive in a dynamic, inclusive, flexible, and ambitious culture,
and build lifelong relationships within a powerful network.
What We Do
We’ve been a critical part of Canada’s charitable sector since 2000, processing about a third of all online donations in Canada. In 2020 alone, Canadians donated over $480 million through CanadaHelps. We work directly with nearly 25,000 Canadian charities to help them thrive in the digital age.
Our Mission
To inform, inspire and connect donors and charities, and to democratize access to effective technology and education in the charitable sector.
Our Vision
We envision a society in which all Canadians are committed to giving and participating in the charitable sector, and in which all charities, regardless of size, have the capacity to increase their impact.
Our Values
LEAD WITH THE MISSION
We share a passion for our work, for the success of the charities and donors we serve, and for the potential of technology to create a better world.
DO THE RIGHT THING
We behave honestly and ethically when dealing with people inside and outside the organization. We treat people with respect and fairness, and cultivate an atmosphere where people can be themselves.
ASPIRE FOR MORE
We are a group of ambitious people who are committed to learning in action. We are resourceful, nimble, and not held back by small-picture thinking because we know there is so much more impact we can achieve.
OWN IT
We are focused on results, and take ownership for our own work, that of our team, and for the success of the organization as a whole. We exercise good judgement, and step up and propose solutions.
CUT COMPLEXITY
We strive to do things simply, and believe perfect is the enemy of good. We want to eliminate bureaucracy and reduce complexity in thinking, processes, design, and decision making.
MAKE EACH OTHER BETTER
We recognize the interdependence of our work and collaborate to succeed and help each other grow. We share our ideas, information and expertise, and we are open to receiving feedback. We speak up no matter what.
BE STRATEGIC
We are proactive. We make smart, deliberate choices based on a thoughtful assessment of context, mission, sustainability, and impact, while acting with a sense of urgency.
Be Part of a Passionate Team
TECH FOR GOOD
Do what you love every day knowing your work impacts the lives of millions of people served by Canadian charities. It’s easy to be proud of what you do here.
LEARN AND GROW
Smart, dedicated people choose to work with us because we give them interesting and challenging work, autonomy, and a forward-thinking environment. Surround yourself with people who will help you learn and grow to build your career.
A GREAT PLACE TO WORK
We cultivate an atmosphere where people can be themselves, collaborate, and feel empowered to speak up to propose solutions. We work as friends, but also as a high performance team where everyone pulls their weight and feels accountable to each other.
Benefits and Perks:
- Competitive pay
- Generous time off (plus an extra day off for your birthday!)
- Flexible work schedules
- Full health and dental benefits
- Generous RRSP matching
- Professional development budget
Engineering
Our engineers are building tools that change lives. The team uses modern technologies to build effective, fundraising software.
This scalable software is used by millions of Canadians and 25,000+ charities. If you’re looking to tackle complex technical challenges and have work with impact, check out our open positions.
Marketing
Passionate, creative, and data-driven, our marketing team combines engaging content with conversion focused strategies.
Whether you’re optimizing our eCommerce experience, creating a webinar for our clients, or creating an email drip campaign to engage a new lead, you will use your skills to make a positive social impact.
Data and Analytics
Our Data & Analytics team provides the insights we need to make smarter, data-driven decisions.
They help us set goals and measure success through advanced data, analytics, and business intelligence.
Product
How do we design products that make our users’ lives easier, and raise more money for critical charitable work?
This is the job of our Product team who bring CanadaHelps’ vision to life. Through great innovation and design, this team stays on top of the competition, is forward thinking, and loves to solve complex problems with simple, effective solutions.
Charity and Donor Relations
We know customer satisfaction is essential to an organization’s success and this team is crucial to accomplish just that.
As the first point of contact, you’ll provide expert advice and unparalleled support, making an impact in the lives of donors and charities across Canada.
Charity Engagement and Success
The relationships with our charity partners matter to us, and this team has the privilege of spending their days speaking with them.
It’s easily the most gratifying “sales” job you’ll find. This team is entrepreneurial and achievement-oriented, knowing every success they have is also the success of a charity.
Human Resources, Admin, and Operations
Our HR, Admin, and Operations teams work to empower our employees, ensuring they’re set up for success from day one.
They also keep the critical (though less visible) parts of the organization running smoothly.
Finance
As a company processing hundreds of millions of dollars a year in donations, our Finance team is the irreplaceable part of that.
This team ensures donors’ money gets to the right charity quickly, keeps on top of our records and regulatory compliance, and forecasts, budgets, and reports revenue and expenses.
Recruitment Process
