Frequently Asked Questions
New to CanadaHelps?
In this section you’ll learn about who we are, how we serve donors and charities, our fees, our history and much more.
Ready to Support Your Favourite Charities?
Find valuable how-to information on donating to any Canadian charity, including payment options, tax receipts, security donations, anonymous giving and Charity Gift Cards.
It’s easy to fundraise with CanadaHelps. Find everything from tips on starting a fundraiser to information on how we issue tax receipts and disburse gifts to charities.
Need Assistance Using Your Account?
Discover the benefits of a free donor account and get how-to information on using all the features.
Learn about our services for charities and how to register for and use your charity account.
Did we Answer Your Question?
We’re here to help! Visit our Contact Us page to submit your question online or call us to speak with someone directly.